Conflict is deep rooted in employment relationships. It is inevitable in most of the organizations and happens when there's a difference between the employee needs and the needs of the organization. The role of the manager is to look after the profit and performance of the employer as well as ensuring the employees job satisfaction, inspiring and engaging them in their work (Ali et al. 2018). The Acas Code of Practice proposed a standard of morals to overcome the disciplinary and grievance situation in the workplace (acas.org.uk 2019). This study will explore the importance of Acas Code of Practice to resolve the issues and provide advice and guidance to both employers and employees in employment relationships. For businesses that are dealing with such complexities, seeking business dissertation help can provide the most valuable insights and strategies for navigating all these challenges effectively
Analysis on the proposition of disciplining employees as developmental and not as means to punish and reaffirm management power and authority:Bundy et al. (2018) commented that conflict arises when the need of an employer does not match the requirements of the employee in an organization. However, it is prone to consider conflict in a negative aspect but it could be considered as an effective way to learn and become more responsible, productive, and supportive and satisfied in their work environment.
Conflict can arise due to different aspects. In workplaces, conflict is inevitable because employees from various backgrounds and different work cultures are brought together for business purposes. Some of the issues or causes that lead to conflict are;
It has been a practice in most of the organizations that managers or supervisors deal with the fellow co-workers to get jobs done. The manager should be well trained to cope up with the challenges arising due to dissatisfaction and conflict among the employees in the workplace (Andel et al. 2019).
Jha et al. (2016), commented that employees are a crucial resource of any organization. Therefore, it is important to improve and develop their contribution to the company's mission.
There are several ways of handling and managing workplace conflict;
Instead of resolving the issues if the management authority focuses on the negative aspects of their employees it will lead to causes of serious problems in the workplace (Callister et al. 2017). Leaving conflict unsolved may cause serious problems like moral, productivity and work culture in the workplace. Whereas, in certain cases disputes or grievances are so strong that an outside intervention becomes crucial as their mode of solving problems are imparting and independent.
The performance conducted by the employee of an organization is being addressed as disciplinary action by the employer (Apalia, 2017). In this context, the formal way of producing the issues and objections raised by the employees due to the unfair treatment in the workplace is grievance.
The best way an employer must deal with the conflict that arises within the employees is handling the case in a fair procedure. The employer should carry out the investigation reasonably otherwise the decision that the organization may likely be unfair and may lead to conflict within the workplace. On the other side, the investigation that the employers conduct to resolve the conflict should be done according to the procedure of Acas Code of Practice. Every organization should follow and maintain their own policy and procedure. However, if the case of conflict reaches the Employment Tribunal, judges will investigate whether the employer has followed the Acas Code of Practice in a fair way (Singhal et al. 2017). Proper training should be given to the employers and managers to resolve the grievances and disciplinary case
From the above study, it is understood that conflict is unavoidable in most of the organization and the employment relationship is essentially important in any business. It may occur due to the employee's background and culture. It is an everyday occurrence at the workplace that tends to damage the work environment. There are so many reasons that may cause grievances. The foremost important part to identify how and when to resolve the conflict before the situation of the workplace turns into uncontrollable chaos. Therefore positive discipline is much more acknowledged rather than progressiveness to run an organization smoothly. Acas Code of Practice sets out basic principles for handling the grievances and provides guidelines for the benefit of both employers and employees. Organization must also practice different procedures and policies to manage conflict.
Acas.org.uk 2019 [online] Available at
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