Enhancing Professional Development through Emotional Intelligence

Introduction

Personal and professional development is necessary for all the individuals in order to enhance own capabilities to perform better in near future and contribute in organisation (Cottrell, 2015). The aim of the study is to analyse the importance of emotional intelligence in the personal and professional development, where the individual can improve professional relationship at the workplace. Evaluating the skill of emotional intelligence is effective for understanding the way of affecting the professional relationship in the organisation.

Emotional intelligence and its evaluation

Emotional intelligence is important to be aware of controlling and expressing one’s emotion and it is also considered to handle the interpersonal relationship judiciously and empathetically at the organisational workplace. Hereby, emotional intelligence is necessary for the individual to work with others and develop strong bonding in the workplace. There are different ways, through which one can improve the emotional intelligence skill. Utilising the assertive style o communication is necessary to improve emotional intelligence, where the individuals need to respect others and hear all the information and data that others are willing to share. Understanding their perspectives and open communication are effective to improve emotional intelligence. Apart from that, responding politely instead of reacting to conflicts is another major way to improve emotional intelligence, in which the individual tries to respond in polite manner by listening all the perspectives of others rather than instant reaction on the contrary.

Moreover, utilising active listening skill is essential, where the people need to listen for more clarity and wait for their turn to speak (Gardiner and Barefoot, 2019). Handling the situation politely and listening others are important to enhance the emotional intelligence and improve understanding at the workplace. In this regard, the individual is trying to develop understanding with others by respecting each of the members at the workplace and listening their perspective and it would be effective in long run to understand each person at the workplace where the skill of emotional intelligence is beneficial for the individual to handle the circumstances at the workplace and cooperate with others efficiently (Carson, Carson and Birkenmeier, 2016). The emotional intelligent people are self motivated which is one of the major factors that helps the people to manage their attitude towards motivating others and themselves also at the workplace, where they can handle the challenges by keeping calm.

Additionally, emotional intelligence can be improved with positive attitude of the person, where the individual can maintain positive attitude at the workplace and they are concerned about managing their mood in the workplace. Accordingly, the practice of self awareness and empathise others are also effective to manage the emotional intelligence of the individual, where the person is capable of treating the other people in right way and handle them properly. Emotional intelligent people are empathising and they understand that empathy is the trait which shows emotional strength, where it is the basic human level to understand others and cooperate with other at the workplace. Utilising the leadership skill is another effective factor contributing in developing the emotional intelligence of the person and in this regard, the individuals try to tale proper initiative at the workplace by having problem solving and decision making skill (Cross and Carbery, 2016). The people in this regard are confident to cooperate and communicate with others by respecting them at the workplace. Hereby, the leadership skill and the interpersonal skill are effective to develop the skill of emotional intelligence which is required for working with others at the workplace. Being approachable and sociable are other characteristics of the emotional intelligent people, where they smile and give off a positive presence at the workplace, they also utilise the social skill based on their relationship with others around them and they also have great inter personal skill when they communicate with others.

In this context, inter personal skill are necessary for the persona to be emotionally intelligent at the workplace and contribute positively at the workplace. Hereby, positive attitude towards others, honesty and respecting others are effective characteristics of the people, where their emotional intelligence help them to participate in the workplace positively. The individual are also well knowledge to hand their behaviour and mood at the workplace and they try to enhance communication and cooperation at the workplace where they are emotionally intelligent. Moreover, mindfulness and good listening skill are also effective to have emotional intelligence skill where the person aims to improve their listening power and understanding with others at the workplace (Petrides et al., 2016). In addition to these, consistency in work, compromising at the workplace and good time management are other practice, through which the people are trying to improve their emotional intelligence skill. Delegating and prioritising the work at the workplace as well as friend behaviour and open discussion and communication are also contributing factors which are effective for the people to have emotional intelligence skill.

Impacts of emotional intelligence in improving professional relationship at workplace

The skill of emotional intelligence is effective for all the employees at the workplace to work with others and develop strong relationship with the colleagues, senior team and others at the workplace. For successful development both personal and professionals skill, it is required for every individual to have effective emotional intelligence skill, as it is beneficial for the individual to take active part at the organisational workplace and ensure cooperation and communication with others (Bratton, 2016). The skill of self awareness and emotion, self confidence and accurate self assessment arte effective for the individual to participate positively at the workplace and it is beneficial for them to take active initiative to work with others by respecting them and understanding their perspectives (Goleman and Boyatzis, 2017). On this regard, active listening skill is also important for the individual to understand other’s perspective and handle the situation calmly at the workplace. This is also essential to build strong relationship with others and ensure professional relationship with colleagues, senior management team and the leader. Social awareness such as empathy, organisational awareness and service orientation are also beneficial for the individuals, where the people are concerned about their job responsibility at the workplace and contribute positively in achieving the organisational success and thus the skill of emotional intelligence is effective for all the people, working in the organisation (Thompson, 2015).

In addition to this, self management is the practice, where self control, managing transparency and accountability, adaptability and taking initiatives are the activities through which the employees try to manage the workplace and maintain fair treatment at the workplace. This is important to improve trust and loyalty among the employees. Hereby, the emotional intelligence skill is essential for all the employees where it provides an opportunity to maintain suitable workplace culture and develop effective team with cooperation and communication. Politeness, positive attitude and open interaction are effective for the individual to enhance communication with others at the workplace and improve the tam working activities by cooperation and support to each other (Cartwright and Solloway, 2017). Moreover, the emotional intelligence skill is beneficial for relationship management at the organisational context, where the individual focus on inspirational leadership style as well as developing others by motivating them at the workplace as well as building bonds, managing internal conflicts and enhancing teamwork and collaboration. Hereby, the skill of emotional intelligence provides a scope to all the individuals to manage the workplace culture and enhance team cooperation by polite behaviour, respecting each other, supporting others, sharing their views, active listening, managing internal conflicts, enhancing communication and cooperation (Thory, 2016). These activities and skill of the individual are responsible for managing the professional’s relationship at the workplace, where the employees can develop strong bonding and improve trust and loyalty among the team members at the workplace.

Conclusion

It can be concluded that, emotional intelligence skill is effective for all the employees at the workplace, where positive attitude, politeness and respectful attitude towards others at the workplace are essential for the entire individual to develop strong bonding and improve trust and loyalty among the colleagues and senior members at the workplace. The individuals try to improve their contribution at the workplace by improving their problem solving and decision making skill, where emotional intelligence skill is necessary to understand each other’s perspectives, manages transparency and accountability as well as listen others, improve cooperation and communication at the workplace. The skill of emotional intelligence provides a scope to the employee to enhance their professional skill to manage the workplace and develop strong relationship with others and hereby it can be stated that the emotional intelligence skill is beneficial for improving the professional prelateship which is important for working collaboratively by enhancing communication and achieving the organisational success by operation and positive team work. The emotional intelligence skill enhances professional relationship as well as improves the organisational behaviour, where the employees can contribute positively to manage the suitable organisational culture to work together by creating strong bonding with others.

Reference list

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