Understanding Healthcare Change Management

Introduction

It can be seen that the changes in the healthcare industry have led to a great impact on the healthcare sector. These impacts are to be understood in this study properly so that a clear understanding can be made regarding those changes. Those changes in the healthcare industry are described elaborately in this study. Then the impacts of those changes made in the healthcare industry are described elaborately. Prime factors and change management regarding the healthcare industry are determined in this study. A simple management plan is demonstrated so that management change can be understood in this study and finally the staff and stakeholders involved in these management changes are described properly.

Part 1

Factors that drive changes in the healthcare of individuals

In the healthcare industry there are various changes that could be seen to be impacting these sectors in a positive way. These changes are generally incorporated so that the patients and individuals can get proper medications. Cure can be provided to the patient properly and also they can become well in a short period of time with these medications. Clinicians direct focus can be seen in the healthcare of patients. The decisions and actions of these clinicians are affected by the policies that are involved in healthcare organizations. Health goals and priorities are being initiated by these policies available in the organization. These policies do have a narrow scope with practitioners and the responsibilities that they do need to follow (Meinert, 2019). Due to certain changes in healthcare industries the values and priorities involved in making decisions, pursuing medical treatments, and insurance plans to be taken for the future. These plans can be seen to be available from the macro-level of healthcare that can be out of direct control of patients.

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There are following changes involved in healthcare industry nowadays:

a. Technical advancement

Electronic medical records are helpful for creating a positive impact on the healthcare industry. Data on population d future health records can be easily evaluated by the help of this technological advancement in healthcare. Decision making and the changes can be easily evaluated by the help of this methodology of digital record keeping. The consistency of medicine delivered can be understood here by the help of this electronic medical record. The introduction of mobile healthcare and applications is beneficial in monitoring patients health status (Vokes, 2018). The portal technology is a certain methodology by which the patients can gain access to the interaction of online checkups and medications. IoT, cloud computing, artificial intelligence are some of the technologies that are being used in the present healthcare industry so that they can grow and enhance in the present scenario.

b. Patients comfort: Diabetic retinopathy and various diseases can be identified easily by the help of these technologies. If patients are unable to reach the consultant then the telemedicine's are the technology where online consultants are present and will be helping in solving the problems of the patient by being online. Robots are the other innovative technology that is available in the healthcare industry that helped in reducing the problems of the patients. Many of the tasks that are required to be provided by the helpers are easily done by these robots and even do remind the medication timings so that they can be helpful for these patients (Van Rossum, 2016). Digital wearables are also developed so that the health status or diabetes can be easily checked without facing the hospitals every day. The blood test, heartbeats, ECG, and various other health checkups can be easily found out by the help of these wearables in the healthcare industry.

c. Modernizing the payment options: The payment methodology of patients is recreated and proceeded properly so that the loss to patients community is less regarding the payment system of healthcare. A positive experience is being provided to the patients so that the payment method can be processed properly. The patients are not required to wait in long queues nowadays and even the long paper methods are also not required in these payment procedures. Even the rural places are also getting an ample amount of changes regarding the healthcare system available. These healthcare industries are moving towards a good health care errands (Lawrence, J.,2018). A lower-cost is being provided for the medications and the healthcare checkups so that the poor are also able to get cured easily without investing a lot. A shortage of staffing is being maintained by the help of shifting the work and patient demographics.

d. Affordable healthcare: There are new improved drugs and medicines available for the patients so that cure can be possible for the patients are available. Many of the life-taking diseases are also being cured by the help of increased efficiency in the medications in healthcare systems. An increase in efficiency in the working of surgeons in operations or surgeries is also an effective method where the patients get support from the healthcare system. The use of resources is done properly so that the healthcare system can be benefitting the patients at most possible. Medicare and Medicaid are two crucial forms of medications in healthcare being initiated in the healthcare systems (Tawse, 2019). A coverage for low-income families, poor's many others being looked through this Medicaid. The quality of patient care and pertinent service is being monitored properly so that any issue is not remaining regarding the healthcare system available.

These above changes are preceded only due to various problems existing in the healthcare system earlier. The first problem was the death of many patients due to insufficient medications available in the healthcare industry. A lack of advancement in technology that can be beneficial for the healthcare industries. Urbanization and societal help are required in the healthcare industry that led to changes in these healthcare systems. A huge requirement in the improvement of healthcare systems is that it leads to an increase in changes in these healthcare systems. As described, the healthcare delivery system had gone through massive changes in the healthcare industry. The newly improved healthcare systems that are available at affordable prices are a helpful one for the patients available.

Part 2

Changes in management

There are various changes in management that can be seen in the healthcare industry. These changes or disruptions are generally helpful in healthcare transparency and cost control efforts to be initiated in the healthcare industries. These are also a helpful catalyst for transforming the healthcare industry in the better receiving models. Challenges and embracing the changes in the tools and technologies in healthcare can be understood properly. Due to proper information the focus could be seen over the lowering of cost in healthcare equipment or medications (Havea, 2017). Many of the issues due to the management are on data integration, physician alignment, risk-sharing, and information mobility and security in the healthcare industry. The expense in It and BI tools can be easily implemented due to the proper change in management in the healthcare industry. Healthcare change management can be said as an approach in which the tools and resources are managed properly in the healthcare industry. The result will be time and cost management which combines project and human behavior together to achieve the best change in management in the healthcare sector. It is said that while implementing the ERP systems the output must be found to be around 14-17% for a total change in the budget in healthcare management. The cultural and traditional changes in the life of IT products can be easily found out by the help of these changes in the management of healthcare sectors. A proper strategy and implementation plan is generally required in these sectors for the implementation of those plans. The acceptance and rejection of new processes can be determined in changes applied in these healthcare industries. The organizational leadership and climatic conditions are factors related to the readiness in changes in the management of the hectare industry. A hierarchical model is presented so that the organizational climatic condition, workforce, innovation, and leadership could be predictive for the healthcare sectors. The readiness to change in the healthcare industry is based on four of the factors which are appropriateness, managerial support, self-efficacy, and personal valence that exist in this industry (Dzau, 2017). The organizational climate can be defined as the role clarity, innovation, and commitments that can be defined as the important antecedents in the organizational readiness changes available. Individual perception in the work environment and for the operational work in the organization. The structural equation, role ambiguity, supervisor goal emphasis, and satisfaction with communication can be seen to be an important one in organizational change in management. Different styles of leadership are effective in the feeling and thinking components of the readiness changes in the healthcare sectors. The relationship between the leaders and the influencers are being defined properly by these leadership skills that are highly required in the readiness changes in the healthcare industry. Transformational and transactional are also two kinds of leadership that are involved in the healthcare industry. These kinds of leadership are able to enhance the belief and feelings of the whole organization of healthcare and thus can be useful in the new practices and support for these healthcare industries. Many of the healthcare issues do exist that were required to be incorporated and solved and thus in such a requirement these management changes were required to be introduced (Stouten, 2018). The leadership skills were missing and were required to be involved in this change in management. Hekatcahre climate was in such a position proper management was missing and thus the patients and the staff members were facing great problems in the healthcare industry. Thus the change in organizational climate was one of the beneficial methods for the healthcare industry to be initiated properly. Different leadership styles implementation gives a proper way for the healthcare industry to look after their patients and the individuals available. The impact of national strategic direction local initiative can be easily observed by the help of these healthcare provisions. Death from various diseases has decreased due to the implementation of proper healthcare management programs in healthcare industries. Massive challenges in the healthcare environment are able to be investigated properly by making the country good in health and care services. It is obviously seen that healthcare has evolved a lot in the past few years and people experience their healthcare and social care (Darrow, 2017). An increment in investment was applied so that the proper changes in the management and reform would help the healthcare to gain a good phase for the people. A more choice and selection are available for the people in the healthcare industry nowadays due to certain changes in the healthcare industry. A secondary development system is possible to be created by these management changes and help the patient in taking those choices for their benefits. A modernized services are now available that are helpful for the

Setting national healthcare standards useful for providing proper choices for the proper and individuals. A workforce training and support from the people are available for supporting people in providing the active selection to the people. Medical science, technology, and pharmaceuticals are some of the requirements that are seen to be involved in the changes provided by the management available (Srivastava,2017). Organizational generally reflects the changes in technology and other aspects involved by the management changes. Moreover, proper checkups and healthcare are being provided by these changes in the healthcare industries nowadays.

Part 3

The change management plan is generally provided in the initial period of the management changes in the healthcare industry. Two of the management changes can be understood in this part and those are planned management changes in the emergent management changes involved in the healthcare industry. This planned management is of fixed state and does have a series of steps in its implementations. The old behaviors are generally relinquished and the new ones are implemented in the healthcare industry properly. A varying needs, attitudes, and beliefs do exist in the healthcare industry that is provided by the help of this change in management plans. Management vision and mission of changes are all determined in this part and thus selection of targets is possibly seen in this apart easily. The healthcare policy reforms are all initiated by the help of these stakeholders in the staff management process in the healthcare industry (Saltman, 2018). A common understanding and implications are required among stakeholders in the healthcare industry so that business initiatives can be processed by people. Professionals, government, and healthcare professionals do provide proper help regarding the maintenance of these stakeholders' beliefs in the healthcare industry. A proposal for changing the healthcare industry is provided so that the complex nature of industries can be understood properly. Leaders and stakeholders' interests are taken into account so that the successful healthcare intuition can be understood here properly. Improved healthcare and economic condition can be achieved easily with the help of these changes in the management of healthcare sectors. The change of target and process are all involved in this change in management procedure in the healthcare industry. These management changes are seen positively in the industry available. Changes in policy and practices are also being affected in this part by the change in management in the healthcare industry (Khim, 2017). The changes are taken according to the patient's requirements so that their benefits are taken as considerations in the healthcare industry.

The changes management framework is as follows:

Governance: A guiding mechanism and course of organizational mechanism are all seen to be involved in this part for a better future. Effective governance and leadership are beneficial in providing the facilities for priorities and objectives involved in the healthcare industry. Organizational governance and objectives must be fitting the organizational behavior or structure so that the success rate in the healthcare industry can be achieved and increased properly (Springer.com, 2020).

Stakeholders: The achievement of objectives and the involvement of certain people in the healthcare environment are said to be the stakeholders in this scenario. They are said to be directly or indirectly affected by certain decisions in the healthcare industry. The stakeholders must be introduced by the change in the initiative so that the resistance and disappointment can be understood here clearly. An efficient change and the terms of the level of agreement are required to be understood so that the mapping of different stakeholders' strategies are defined here properly. These stakeholders are required to be informed always about the workflow and the requirements of healthcare sectors (Waring, 2016). Updates are always required for their decisions and opportunities for influence of decisions are there. The alternative decision process is to be discussed with the stakeholders of that proper decision making can be initiated by them in the healthcare industry easily. A collaborative workforce is provided by the stakeholders so that the proper advice and decision extent can be provided easily.

Proper communication is required so that the proper information flow can be initiated in this industry easily. The right person, right channel, and the right time is highly required for communicating the message in this healthcare industry. In proper communication an opportunity regarding the feedback, building trust, and a progressive report can be understood easily. A forecast can be constructed in the workflow and improvements in the working criteria. The integration of people and policies are all seen to be involved in this part properly. The knowledge and skill development are also seen to be initiated in this healthcare industry so that proper checkups are being provided (Morin, 2016). A short term goal and the milestones in the healthcare industry are all seen to be involved in this seen properly. Monitoring and evaluating the changes in the healthcare environment are all seen to be present in this healthcare industry easily. The planning and presenting the changes are all seen to be evaluated in this scene regarding the healthcare industry.

The change management plan thus can be said to be an innovative method in the healthcare industry that is seen to be evolving in the healthcare environment (Cameron,2019). There are various steps in the healthcare industry that begin with the knowledge, analysis, delivering, reinforcing, and sustaining the overall objectives of the healthcare industry. A change management plan can be initiated easily with the help of certain steps involved. These are beneficial for determining the steps in the healthcare industry so that proper vision and mission can be demonstrated here properly.

Change management plan

A change management plan can be defined by the help of following steps:

Creating a sense of urgency for the decision to be taken

Then the guidance is being initiated properly.

Strategic planning is required next so that the proper initiation can be taken here in this case.

The staffing and the team members are to be overlooked in this scenario properly so that they can be initiating in an effective manner.

The short term goals are to be involved in case properly so that the decision-making process can be understood properly.

Part 4

There is a great need for changes in the healthcare industry for a better future. Tools and technologies are required to be improved so that future changes can be initiated in the healthcare industry easily. A change in complex nature and electronic medium in the healthcare system can be possibly presented for the future aspect of the healthcare system. The changes can be effective for both the staff and the stakeholders available in the healthcare system. For the proper future work and management the change in management is required to have proceeded properly in the healthcare industry. A great initiative is required to be involved in the healthcare industry so that the future work regarding the change management plan can be initiated properly. The consequences are required to be understood so that the initiative regarding the strategic plan can be carried out properly. The managers and leaders are required to devote their time to proper initiation so that the decision can be made properly in the healthcare industry (Researchgate.net, 2020). Proper meetings are required to be held keeping the key stakeholders available and present in those meetings. The impact of disruptions are being presented by the suppliers and the buyers in the healthcare industry easily. The valued staff and employees are required to be focused properly so that a proper initiative can be taken regarding their future. The missed deadlines, unexpected issues, and the expenses are some of the criteria that are seemed to be looked out in the future properly for the proper gains in the organization. Thus an effective success can be made properly by the help of these steps in the initiation method. In change management the first procedure required is to present an individual change management method, desire to participate in support, and implementation of required skills. Then second is to understand the different management plans that can be implemented in the healthcare industry easily (Sierra-cedar.com, 2020). The outcome of these changes in managed plans are generally suitable and beneficial for the patients and the healthcare systems available. The management support is highly required so that the management in this healthcare care can be initiated properly without any milestones. The changes are required to be communicated so that the message can be reached out to each individual in the healthcare sectors. The complexity is being overcome by the help of these management plans in the healthcare industry. The suitable competitive advantage can be understood here by the help of understanding the ability to change and competitive advantage available in the industry. The bureaucratic and hierarchical nature of plans is abolished so that proper management can be preceded in the healthcare industry easily (Ahmed, 2019). A clear vision of changes is available so that management can be initiated properly in the healthcare industry. The emerging problems are to be handled properly and the changes are required to be overcome so that can be initiated in the healthcare industry properly.

The change management initiative impact can be seen in the whole industry and the stakeholders available. The role and responsibility of managers and stakeholders are to be understood clearly before any conclusion to be made. The change can be seen to be an effective one for the stakeholders and for the staffing members. The management plan generally involves the stakeholders so that meeting and planning can be completed by their help. The supply and management planning are all initiated by their help. Stakeholders are necessary for bringing the healthcare industry above so that it can be helpful for the whole industry. The leadership strategies are required to be processed properly so that the management plan can be taken and initiated in an innovative way easily in the healthcare sectors. Teamwork and key factors in leadership are initiated in an effective way so that stakeholders can be helped easily in the healthcare industry (Pmi.org, 2020).

Part 5 Small scale change management plan

Five questions are essential in preparing this change management plan. These questions are based on the safety, effectiveness, caring, responsibility and well being.

Safe: the safety is for the environment that they are living in. The abuse and harm is required to be avoided in this healthcare sector and thus can influence the safety criteria.

Effective: Effectiveness of the service and care can be seen to be effectively required here.

Caring: The dignity, respect, and kindness are all to be seen in this management plan.

Responsive: Service patients user's demands are required to be organized and present responsive in need.

Well-led: High quality of care and well being are seen to be provided by the healthcare so that well being can proceed here.

The motivation and inspiration are highly required in this section so that the management plan can be executed in a proper manner. The problem of time management is highly seen in this section so that the availability of staff can be seen as the required part for them.

Part 6 Strategies to address anticipated challenges

The staff and the available members are seen to be anticipating the challenges required here. Kottler's three steps for developing a concise message are seen in this case. Participating and the involvement of staff in every healthcare activity are seen to be involved in this case. Delegation is the thing required in the staff motivation. Several of the resources are required for the proper continuation of the task involved in this case. The new changes are required to be involved here in this case so that the healthcare system can work properly. The professional skills and knowledge are highly required in this case so that strategies can be made according to the case. Belief and acceptance are the certain things needed to be taken into consideration for the culture, ethnicity, and behavior of the people available. The training through educational, workshop, and seminars are required to be managed properly for the advancement of the strategies made.

Part 7 Testing and analysis

Lewin's change model is an effective one in this case for establishing the change in the healthcare sector. There are three phase of these changes:

Unfreeze: This step provides a malleable concept for the changes in the organization. In this case winning the heart and mind of people is required to be managed properly.

Change: In this process the real change is required to be managed and oriented properly. The organizational process and psyches involved are involved and affected in this case.

Freeze: Here the new way of doing things can be seen on the same level as the earlier one.

Lewins change model

Part 8 Impact of change initiative

Judging and calculating the values amount or quality and importance can be easily seen in this case. The adaption of individuals with time can be easily seen in this case. The improvement and enhancement of future changes can be easily evaluated in this case. There are a lot of standards involved in the complying purpose.

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Conclusion

Thus the positive impact of the changes in the healthcare industry is being demonstrated in this study. A change management plan is demonstrated in this study also. Factors that drive those changes are required to be understood by the study here. Different changes in management and stakeholder involvement are defined in this study easily.

Continue your journey with our comprehensive guide to Demand Management in Healthcare Innovation .
Reference list

Ahmed, T., Arur, A., de Walque, D. and Shapira, G., 2019. Incentivizing Quantity and Quality of Care: Evidence from an Impact Evaluation of Performance-Based Financing in the Health Sector in Tajikistan. The World Bank.

Cameron, E. and Green, M., 2019. Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.

Elshaug, A.G., Rosenthal, M.B., Lavis, J.N., Brownlee, S., Schmidt, H., Nagpal, S., Littlejohns, P., Srivastava, D., Tunis, S. and Saini, V., 2017. Levers for addressing medical underuse and overuse: achieving high-value health care. The Lancet, 390(10090), pp.191-202.

Saltman, R.B., 2018. The impact of slow economic growth on health sector reform: a cross-national perspective. Health Economics, Policy and Law, 13(3-4), pp.382-405.

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Morin, A.J., Meyer, J.P., Bélanger, É., Boudrias, J.S., Gagné, M. and Parker, P.D., 2016. Longitudinal associations between employees’ beliefs about the quality of the change management process, affective commitment to change and psychological empowerment. Human Relations, 69(3), pp.839-867.

Stouten, J., Rousseau, D.M. and De Cremer, D., 2018. Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), pp.752-788.

Dzau, V.J., McClellan, M.B., McGinnis, J.M., Burke, S.P., Coye, M.J., Diaz, A., Daschle, T.A., Frist, W.H., Gaines, M., Hamburg, M.A. and Henney, J.E., 2017. Vital directions for health and health care: priorities from a National Academy of Medicine initiative. Jama, 317(14), pp.1461-1470.

Havea, P.H., Hemstock, S.L. and Des Combes, H.J., 2017. Preparing for better livelihoods, health and well-being—a key to climate change adaptation. In Climate Change Adaptation in Pacific Countries (pp. 87-99). Springer, Cham.

Van Rossum, L., Aij, K.H., Simons, F.E., van der Eng, N. and ten Have, W.D., 2016. Lean healthcare from a change management perspective. Journal of health organization and management.

Vokes, R.A., Bearman, G. and Bazzoli, G.J., 2018. Hospital-acquired infections under pay-for-performance systems: an administrative perspective on management and change. Current infectious disease reports, 20(9), p.35.

Meinert, E., Alturkistani, A., Foley, K., Stenfors, T., Chaudhury, H., Ermak, Y., Sabatier, P. and Brindley, D., 2019. A case study examining the cost measurements in production and delivery of a blended Massive Open Online Course (MOOC) on the use of Data Science in Healthcare using Real World Evidence.

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