Employee Relations and Reward

Identify and Critically Evaluate the Management Skills Needed to Handle Grievances and Discipline Cases Effectively.

The management of the grievance is an important aspect for an organization as it helps in improving employee relations and further improves the performance with the organization. Grievance often occurs within the organization due to back experience regarding the working condition and different forms of procedure and policies within the management. Most of the time the grievance occurs due to irrational and bad relationships with the managers and workplace that is unsafe for the employees (Lussier and Hendon, 2019). On the other hand, grievance also occurs when the practices and rules are violated, and the policies are made within the organization, which are irrational. HRM dissertation help The inability to handle grievance often leads to poor performance within the organization and leads to an increase in employee turnover.

The management of an organization needs to have a significant level of skill to overcome the grievance among the employees. Implementing these skills properly helps in better management of the employees and also improves the performance significantly. The management skills of communication play an important role in mitigating the grievance within the organization. This skill allows the management to communicate with the employees regarding the different aspects that are affecting their performance. The communication skill builds a strong relationship between the employee and the management, and the gap is minimized effectively (Clardy, 2018). The grievance is to be acknowledged properly so that there is low turnover and the retention of the employee is done effectively. The management should use their interpersonal skills so that the work atmosphere is managed properly and there is no issue among the individuals. If the employees within an organization are working for a longer duration of time over the normal working hour, there needs to be a reward and recognition system so that the employees are sustained and has a high performance within the organization.

The skill for proper distribution of work is also important within an organization as it helps in better relations among the employees and efficiency is maintained with the organization. This skill leads to managing the resources more efficiently, and the work among the employees is also less as compared to uneven distribution. These skills also reduce the grievance and the employees are more concentrated towards the development of the organization. The leadership skill of the management helps in creating a sense of confidence among the employees and guide them to achieve growth within the organization (Lussier and Hendon, 2017). The skill should be focused on the examination of the different causes for the grievance as it will help in establishing better ground and action for mitigating the issues within the company. The preventive measure by this leadership skill among the management helps in setting a standard for reducing the grievance among the employee.

The skills of the management are to be enriched by creating better human resource management and holding meetings to analyze the different issues within the organization. The problem-solving skills help in setting of meeting so that better determination of the issues within the organization and create strategies to overcome the problems that arise insignificantly. The administration skills are to be improved so that different policies are managed properly and provide flexibility to the employees. The setting of a goal helps in creating a better understanding of the different facts of the organization (Wilton, 2016). The skills for better decision making is also important for an organization as it helps in establishing better alternative paths for taking actions accordingly. The alternative way helps in setting up different policies within the management so that the grievance is minimum.

The setting of proper discipline is also important for an organization as it reduces the grievance within the operation of the organization. Discipline is managed by implementing skills of better conflict management and enrich the pro-social behavior. An effective leadership skill within the management helps in removing the distraction and further create a better workforce within the organization. Polices are to be reintroduced to minimize the grievance within the organization. Discipline is to be achieved by implementing better actions towards discrimination and enriching the regulations and rules toward the performance. Regular updating of the organizational policies helps in setting better and clean rule for the employees (Noe et al., 2017).

Identify the Skills Needed to Operate Successfully as a Team in Negotiation, in an ER Context.

An organization can achieve a better result by efficient negotiation among team members and improve the operation significantly. Negotiation is an important aspect of employee relations as it helps in setting a mutual ground for a team on how to achieve better and successful results for the organization. It plays a major role in making an appropriate decision so that the employees can achieve better results for the organization. The issues within the employees can be mitigated properly. The desired objective is relatively achieved by proper skills of negotiation within the team. The skills that are determined to be important for a team are to have proper listening skills so that the group can gain a rational understanding of the goal of the organization (Levi, 2015). This skill creates a better ability to solve a different form of problems within the firm. This skill improves the process of negotiation. The communication skill in employee relation is considered to be very important, and the team manages this by enriching the negotiation of the team and achieving better result effectively. Having a proper share of responsibility is crucial in the negotiation for the team as most of the aspects of development is achieved by enriching the teamwork and reducing the pressure on an individual. The environment under which the negotiation takes place is considered to be a collective bargain (Hahn, 2017). Understanding of the mind-set of the opposite person is crucial as it helps in setting strategic bargaining among the individuals in the team and plan accordingly so that a proper relationship is maintained with the employee. An efficient team focuses on maintaining quality, efficiency, and harmony so that there is a proper improvement with the team in an organization (Lussier, R.N. and Achua, C.F., 2015).

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References

Clardy, A., 2018. Managing Organizational Conflict: Towards a Comprehensive Framework of Outcomes, Practices, and Competencies. Performance Improvement, 57(10), pp.10-25.

Hahn, R.F., 2017. The Role of the Negotiation in Management and the Results of an Organization. The Formation of the Team of Negotiation, Features, Guidance. North Economic Review, 1(1), pp.255-263.

Levi, D., 2015. Group dynamics for teams. Sage Publications.

Lussier, R.N. and Achua, C.F., 2015. Leadership: Theory, application, & skill development. Nelson Education.

Lussier, R.N. and Hendon, J.R., 2017. Human resource management: Functions, applications, and skill development. Sage publications.

Lussier, R.N. and Hendon, J.R., 2019. Fundamentals of Human Resource Management: Functions, Applications, and Skill Development. SAGE Publications, Incorporated.

Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

Wilton, N., 2016. An introduction to human resource management. Sage.