Value Chain Elements and Toyota
Porter’s Value Chain
In 1985, Porter developed a generic value chain which represents all the firm’s internal activities aimed at the production of services and goods (van Rensburg, 2006). It considers how a firm’s value chain is part of the value chain of a larger industry. The value chain contains primary activities which directly add value to the finished products of a firm and the support services which indirectly add value. Porter’s Value Chain analysis can be discussed according to Toyota. According to Porter’s Value Chain Model, the primary activities consist inbound logistics, outbound logistics, operations, services, and marketing and sales. The secondary services include firm infrastructure, human resource management, procurement, and technology. This model can be particularly useful for those seeking business dissertation help, as it provides a comprehensive framework for analysing a company's internal activities.
The inbound logistics includes the activities of receipt of material and material input from other organizations. Toyota uses a Just-In-Time system of sourcing so as to decrease its inventory expenses. Operational activities consist of the manufacture and assembly procedures of Toyota’s vehicles. Through the company’s Toyota Production System (TPS), the company’s operational activities have become widely recognized for waste minimization in its processes (Toyota Motor Corporation, 2012). The outbound logistics activities, which are carried out through Toyota Motor Sales, include the transfer of the manufactured and operational vehicles to the wholesalers, retailers and the end customers. The marketing and sales activities for Toyota are handled by the firm’s marketing department which assigns newly manufactured models of vehicles to different target customers. The services activities of Toyota ensure that value is added to their vehicle models by taking in feedback and response from customers in the market.
For the support services, Toyota uses e-buying as one of the procurement activities. Toyota has installed the Pre-Crash Safety system into its vehicles, which works by predicting possible crashes so as to minimize risks of injuries and damages – a useful technology development. The company’s Human resource department uses the kanban system of minimizing waste to ensure its employees work according to the principles of a lean system (Toyota Motor Corporation, 2012).
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